With a career spanning 45 years in global hospitality, Diego spent 30 consecutive years managing a 3* Michelin restaurant and hotel, where he served global leaders, royalty and film stars.
He is a legendary figure, awarded the Cavaliere Ordine al Merito della Repubblica Italiana, Italy’s equivalent of a knighthood, for his exceptional contribution hospitality and catering. He is also one of only three individuals ever to receive the prestigious Grand Prix de L'Art de la Salle.
Diego’s insight into customer service excellence has inspired and influenced thousands across the hospitality industry worldwide.
AwardS and recognitioN
Hospitality Golden Key Award, Les Roches, International School of Hotel Management (2023)
The Chris Beaumont Special Award, Springboard (2021)
Cateys Lifetime Achievement Award (2018)
Maestro D'Arte e Mestiere MAM, Fondazione Cologni Mestieri D'Arte (2016)
Professional Excellence Award, Gusto Italia (2015)
Premio Speciale Alla Carriera, Le Stelle Sul Lade D'Orta (2015)
Published book 'The Diego Masciaga Way' (2014)
Cavaliere Ordine al Merito della Repubblica Italiana (OMRI) for services to the hospitality and catering industry, Il Presidente della Repubblica Italiana (2011)
Academy of Food & Wine UK Restaurant Manager Hall of Fame, Academy of Food & Wine (2009)
Grand Prix de L'Art de la Salle, Academie Internationale de la Gastronomie (2009)
Master of Culinary Arts MCA, Royal Academy of Culinary Arts (2000)
EXPERTISE
Exceptional Customer Service Delivery
Bespoke Training & Mentorship
Inspirational Leadership
High-Performance Team Culture
Restaurant & Hotel Operations Management
Discover how Diego’s proven approach can elevate your business - click here to learn more about his services and support offerings.
SUPPORTING ESTABLISHMENTS WORLDWIDE…
